Michael_Medvedev
As oportunidades não surgem sozinhas — você as cria.
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Who is a Server Support Agent?
- A Support Agent is an active player on the server and one of the main assistants to the administration.
- The Support Agent answers game-related questions via the feedback system (/ask).
- They are the "face of the project," forming the first impression of the server for most players.
Permitted
— Actively play on the server.— Participate in RP processes, organize events between players.
— Hold positions: (Senior staff in a faction, organization leader).
— Own property: (Houses, businesses, vehicles).
— Play on other projects.
Prohibited
— Violate project rules.— Hold positions on other projects.
— Disseminate confidential information about support agents.
— Abuse authority: (Using /ans for personal purposes; responding incorrectly to player questions).
What is Required for the Support Agent Role?
Candidate Requirements:
- Have at least Level 8 in the game.
- At least 1 month of gaming experience on our server.
- No serious punishments within the last month (bans, warnings, mutes, jails).
- Good knowledge of server rules and game mechanics — familiarity with the GPS-Navigator and the location of important points on the map.
- Have a Discord account and a Telegram account.
- Age — 14 years or older.
- Be reasonable and stress-resistant.
- Daily online activity of at least 3 hours (excluding AFK time).
Application Procedure for the Support Agent Position:
Candidates for the Support Agent position are considered according to the following approved pathways.1. Appointment Based on a Successful Leadership Term
This pathway is intended for experienced players who have proven their responsibility and competence in a leadership position.Consideration Conditions:
- The candidate must have held a faction leader position (state or criminal).
- The leadership term must have been completed fully, without early removal.
- Upon completion of the term, the leader must have significant achievements for the faction and a positive reputation.
2. Application via Google Forms
The primary way to join the support team is by submitting an application during an open recruitment period.Conditions for Announcing Recruitment:
- Recruitment is announced when the number of active support agents falls to the minimum required level.
- The decision to open vacancies is made by the Head Administrator or the Head of the Support Team.
Procedure:
- Official notification about the start of the application acceptance is published on the project's resources (forum, Discord server).
- Candidates fill out a standard application form via Google Forms.
- Within a few days after the application period closes, the Administration reviews them, conducts interviews with selected candidates, and forms the new support team lineup.
Additional Information for Candidates:
To increase the likelihood of your application being approved, we strongly recommend providing detailed and comprehensive answers to all points in the questionnaire, especially where indicated by the form.Application Review Procedure:
1. Application Check
- The period for reviewing applications and forming a candidate list is 1 to 3 business days.
- In exceptional cases, this period may be extended by decision of the Head Administration.
- Candidates who successfully pass the initial selection will receive an invitation for an interview.
- Communication for the interview is conducted via Telegram.
- Candidates approved based on the interview results are enrolled in a probation period.
- The internship is conducted under the mentorship of the Head Moderator and the Head Administrator of the project.
- After successfully completing the probation period and meeting all requirements, the intern is appointed to the position of Server Administrator.
- Feedback is provided only to approved candidates via direct messages.
- Lack of response within 3 business days after the application period closes means your candidacy has been rejected.
- All applications are processed strictly in the order of receipt.
- All other factors being equal, priority is given to candidates who actively and competently help players in the general and voice chats.
- Any attempt to provide knowingly false information, falsify data, or deceive the Administration will lead to the immediate and permanent disqualification of the candidate.
The current application form is available via the link:
For any questions regarding the application process, candidates can contact the current:(Chief Administrator) -TELEGRAM
(Head Support Team) -TELEGRAM
(Deputy Head Support Team) -TELEGRAM
via direct messages on Telegram / the Forum.